Privacy Policy

1. Who We Are

Dr. Max Revive ("we," "us," "our") operates the website drmaxrevive.com. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our site or use our Services.

For questions or data requests, contact us at hello@drmaxrevive.com.

2. Data We Collect

We collect only what we need to deliver our Services:

• Contact information — name, email address, phone number (when you submit a form or book a call).
• Payment data — handled entirely by our payment processor (Stripe or equivalent); we never store your card details.
• Usage data — pages visited, time on site, device/browser type (via analytics tools).
• Communications — messages you send us via email, WhatsApp, or Telegram.
• Preferences — language selection stored in your browser's localStorage.

3. How We Use Your Data

We use your information to:

• Deliver and improve our educational Services.
• Process payments and manage subscriptions.
• Send transactional emails (receipts, booking confirmations, account updates).
• Respond to your inquiries and support requests.
• Send marketing communications — only where you have opted in.
• Analyze usage patterns to improve site performance.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your data under the following legal bases:

• Contract — to deliver Services you have purchased.
• Legitimate interests — to improve our offerings and prevent fraud.
• Consent — for marketing emails; you may withdraw consent at any time.
• Legal obligation — when required by applicable law.

5. Cookies and Tracking

We use essential cookies to operate the site and analytics cookies (e.g., Google Analytics) to understand traffic. You can disable non-essential cookies through your browser settings; this may affect site functionality.

We do not sell your data or use it for third-party advertising purposes.

6. Data Sharing

We do not sell your personal data. We share it only with trusted third-party processors who help us operate our Services (e.g., payment processors, email delivery services, Calendly for scheduling) and only to the extent necessary to provide those Services. All processors are bound by data processing agreements.

7. Data Retention

We keep your data for as long as your account is active or as needed to provide Services. Payment and transaction records are retained for seven years for tax and legal purposes. You may request deletion at any time (see Section 8).

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Request a portable copy of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, email us at hello@drmaxrevive.com. We will respond within 30 days.

9. Security

We use industry-standard security measures including HTTPS encryption, access controls, and secure third-party infrastructure. No method of transmission over the internet is 100% secure; while we strive to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

Our Services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of our Services after changes are posted constitutes acceptance of the revised policy.

12. Contact

Privacy questions or requests: hello@drmaxrevive.com
Telegram: @drmaxrevive